0793111555
pension@mtrhsps.co.ke
Nandi Road
Eldoret KE.
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Frequently Asked Questions
Find answers to common questions about our pension scheme and NSSF services
General FAQ
Who can join the scheme?
What do I have to pay as a member of the scheme?
Can I request to retire early?
Can I make contributions after leaving the hospital?
How do I plan ahead for retirement?
What if I go to live in a village some place where communication is difficult?
What if I leave and join another organization which has a pension scheme?
What happens if I die whilst in pension service?
Can I transfer money from another retirement benefits scheme to the scheme?
Can I assign my benefits to someone else, or use them as collateral for a loan, mortgage etc?
Can I retire later than my normal retirement age?
Under what circumstances will I be able to receive all my accumulated credit?
Can I pay more?
Who can change the Rules and when?
What is the process of claiming my benefits?
Will I receive information about benefits once I leave the Hospital?
Can I obtain any further information about the Scheme?
What if I wish to make a complaint regarding my benefit entitlement?
What is meant by nomination of beneficiaries?
Can I use the benefits as security for a loan?
Can I borrow against my contributions?
What happens if I die before retirement age and have purchased a ten year guaranteed pension?
Who is an eligible spouse?
Do I have to inform the Trustees of any changes in my marital status?
What happens if I die before normal retirement age?
What happens if my spouse dies shortly after me?
NSSF FAQ
What Changes are in the Proposed New NSSF Act?
Where can a member access their NSSF statements?
Procedure on how one can claim their benefits?
Where are the NSSF offices located?
